Residential homes during covid

There’s no doubt that COVID-19 has had a huge effect on the world, changing the way we interact and live. This is true on a global scale but also right here at Rowallan House. The safety and wellbeing of everyone who lives and works at Rowallan House is our number one priority. As a result, we’ve had to make some changes in how we operate. This blog post contains important information regarding residential care in Chadwell Health, Romford. Please give it a read.

Covid-19 safety measures and procedures

First of all, we want to assure you that the health and safety of our residents and employees come first. That’s why we are following all government guidelines for infection prevention and control (IPC). We are regularly testing both staff and residents in-house and have all the necessary personal protective equipment (PPE) for everyone’s safety and wellbeing. While no situation is completely risk-free, even for those who are fully vaccinated, we are taking action to protect ourselves and others around us. In addition to IPC measures, you can expect:

  • individual risk assessments
  • testing arrangements
  • isolation on return from some high-risk activities out of the home.

Are family and friends able to visit?

We understand the importance of visits from family and friends. Visiting is an integral part of the health, wellbeing and overall quality of life of our residents. That being said, we’ve had to adapt to the pandemic. To reduce the risk of spreading COVID-19, our home is currently only open to visitors by appointment. This is for the protection of our residents, many of whom are more susceptible to infection because of underlying health concerns. Older people in their 60s, 70s and 80s are at increased risk of severe illness from COVID-19. In addition, statistics show that people aged 85 and older are the most likely to get very sick. The decision to limit in-person interactions from outside visitors was made with your loved one’s best interest at heart.

All visitors are asked to wear a face mask, wash their hands for 20 seconds or use hand sanitiser on entering and leaving the home, and to limit physical contact with residents and staff as much as possible. We also support NHS Test and Trace by keeping a temporary record of all visitors. 

Care you can trust 

With over 39 years of experience in care, we are 100% committed to your loved one’s health and wellbeing. Like other care homes, we’ve adapted to the coronavirus pandemic in order to ensure your home away from home continues to be a safe environment for both current and new residents. Our long-serving staff are dedicated to delivering exceptional care that’s rooted in dignity and respect.

In addition, our range of care services is tailored to the individual needs of our residents to ensure that they receive the high-quality care they deserve. Our home is open to both short-term and longer stays. Whether you’re here with us for respite or convalescence care, or if you have plans to stay with us for a while, all are welcome here. 

Get in touch

If you have any questions or would like more information about our COVID-19 safety regulations and procedures, please feel free to reach out. You can contact us here or call us on 0800 999 8499. Our professional staff would be happy to answer any of your questions or address any of your concerns.