How are care homes regulated?

Moving into residential care is a big life decision. Whether you’re interested in a care home for yourself or a loved one, you naturally want to know that the care home is up to standards and that residents are treated with respect, kindness and dignity. You also want to know that your or your loved one’s physical and mental health needs will be looked after with the professional and personalised support you deserve. But how can you be sure that care providers can support your needs while meeting the standard of care required? 

In this blog post, we provide helpful information on how care homes are regulated. You can rest assured that with the residential care in Chadwell Heath, Romford we provide, you are in safe, qualified hands. 

Understanding the Care Quality Commission 

The Care Quality Commission (CQC) is the independent regulator of health and adult social care in England. Their job is to ensure that health and social care services are up to standard. They do this by monitoring, inspecting and regulating these services to check that the care provided is effective, safe, compassionate and of high quality. Should these criteria not be met, the care company must endeavour to improve their services. If poor care continues, the CQC will take appropriate action.

The CQC publishes their findings to help people find quality care. When searching for a care company, you should be able to find the CQC’s performance rating listed somewhere on the care company’s website for you to view. 

Life at Rowallan House

We pride ourselves on providing quality, safe and compassionate care for the past 40 years. As a family-run business, family values are at the heart of everything we do. Both our staff and our residents are treated with respect, dignity and kindness because, after all, these are the traits that make a happy home. 

Our current CQC rating is ‘good’. This is based on criteria such as safe, effective, caring, responsive and well-led. We are also up to date with infection prevention and control which is essential for keeping our staff and residents safe. 

Our specialised services are here to accommodate people with dementia, physical disabilities, and sensory impairments in a safe environment. 

Welcoming you into your home away from home

Our cosy home away from home provides professional and quality care with all the personal touches you desire in a home. We encourage you to decorate your room as you wish. Every day, 3 nutritious meals are provided, and there are always plenty of activities and events to take part in. If you prefer to enjoy some fresh air, we have a beautifully landscaped garden for you to enjoy. Family and friends are welcome to visit too. In our cosy home, you have everything you need to feel safe, comfortable, and cared for. We can’t wait to welcome you. 

Get in touch 
If you or a loved one could benefit from the care and support we provide in our family-friendly setting, please do not hesitate to get in touch or contact us on 0800 999 8499 or 0208 597 4175. Our professional staff would be more than happy to answer any of your questions or provide more information on what living at Rowallan House is all about.